LOKKI
Privacy Policy
- Effective date
- August 3, 2026
- Last updated
- August 3, 2026
LOKKI ("LOKKI," "we," "us," or "our") provides a digital locker service where people can create personal and group spaces, share content, and interact with people they choose. This Privacy Policy explains how we handle information when you use the LOKKI website, mobile application, and related services (collectively, the "Service").
1. Information we collect
Account and OAuth information
When you sign in with Google, Apple, or Discord, we may receive the provider account identifier, display name, email address, profile image, and information needed to verify and maintain the sign-in. The information received depends on the provider, your settings, and the permissions you grant. We process provider identifiers and provider-issued authentication tokens as needed to verify and maintain sign-in. LOKKI does not receive or store the password you use with Google, Apple, or Discord.
Profile, locker, and relationship information
We collect information you provide or create, including:
- Display name, LOKKI identifier, profile image, and profile details.
- Locker name, appearance, visibility, and other settings.
- Personal and group locker membership and ownership.
- Invitations, join requests, approvals, blocks, and saved lockers.
Content you create or upload
We collect and store content you create, upload, attach, send, keep, or archive through the Service. This can include sticker notes, notes, replies, photos, video content or links where supported, link previews, diary entries, game messages, and personal or group locker content. We also process reports, block actions, and information you send when contacting support.
Content may include personal information about you or other people. Only share content that you have the right to use and disclose.
Device, push, and technical information
When needed to provide, secure, and troubleshoot the Service, we may process:
- Device platform, operating system, app version, browser, or WebView information.
- Push token, device registration identifier, and notification delivery or error information.
- IP address, user agent, session and authentication records, and request timestamps.
- Deep-link and notification-open information needed to open the requested destination.
- Basic server, security, diagnostic, and error logs.
You can disable notifications in your device settings. LOKKI does not currently request precise location or contacts access, record through your microphone, or continuously access your camera. When you choose a photo or video, your operating system may provide the selected item according to your device permissions.
Safety and moderation information
A content or user report may include the reporter, reported content, the content author or reported user, selected reason, related identifiers, a content snapshot, and moderation action. Blocking records identify the accounts involved. We use this information to enforce our Terms of Use and protect the Service.
2. How we use information
We use information to:
- Create accounts, authenticate users, and maintain sessions.
- Provide personal and group lockers, memberships, invitations, uploads, messages, and notifications.
- Display content to its intended audience and remember feature and appearance settings.
- Process reports, support blocking, enforce our Terms, and prevent fraud, abuse, and unauthorized access.
- Respond to support requests and send account, security, policy, or operational notices.
- Diagnose errors and improve the reliability, usability, security, and performance of core features.
- Comply with applicable law and valid legal process, and establish or defend legal claims.
Under LOKKI's current practices, we do not sell personal information or use it for third-party behavioral advertising. We do not use private locker content to build advertising profiles.
3. Content visibility
Visibility depends on the locker type, membership, permissions, and feature you choose. Profile and personal locker information may be visible to other users or visitors where the locker is public. Content placed in a public locker can be seen by its permitted audience.
Diary content is intended for the account owner. Group locker content is available according to group membership and permissions; group identity or discovery information may be visible separately from member-only content. Review the locker and audience before posting.
If you create a shareable link or game message, anyone who receives that link may be able to access or forward it. Third-party links and embedded services are governed by the third party's own privacy practices when you open or interact with them.
5. Data retention and account deletion
We retain information while needed to operate your account and the features you choose, and as reasonably necessary for security, dispute resolution, legal compliance, and enforcement of our Terms. Retention varies by data type and purpose.
You can delete your account directly in LOKKI by opening MY and selecting Delete Account. You can also enter the same web deletion flow through our public account deletion page. The deletion flow removes the account, associated database records, and user-uploaded files assigned to that account. If you own a group locker with another eligible member, ownership is transferred; a group with no remaining eligible member is deleted. Deletion from backups and object storage may take additional time due to technical deletion cycles.
If you cannot access the app, you may request deletion of your account and associated data by emailing lokki.connect@gmail.com. We may need to verify your identity before completing the request. Limited records may be retained where required by law or reasonably necessary for security, fraud prevention, dispute resolution, or backup integrity.
6. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a portable copy of certain personal information; to object to or restrict certain processing; to withdraw consent where processing relies on consent; or to complain to a relevant data-protection authority. Legal exceptions may apply.
You can also edit profile and locker information, delete eligible content, manage group membership, block users, report content or users, control notification permission through your device, and delete your account through the Service.
7. Children and minimum age
LOKKI is not intended for children under 13, or under a higher minimum age required to use an online service without parental consent in their country. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child provided information in violation of this section, contact us so we can review and take appropriate action.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including authentication, access controls, secure transmission where applicable, and restricted production access. No online service or storage system is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your device and authentication-provider account.
9. International data processing
LOKKI and its service providers may process or store information in countries other than where you live. Those countries may have different data-protection laws. Where required, we will use appropriate safeguards for international transfers.
10. Changes to this policy
We may update this policy when the Service, data practices, service providers, or legal requirements change. We will update the date above and provide additional notice or consent where required by applicable law.
11. Contact us
- Service
- LOKKI
- Website
- https://lokkiapp.com